1. Introduction

LabComplyx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at labcomplyx.com and any related services.

2. Information We Collect

We may collect the following categories of information:

Contact information — name, email address, company name, phone number when you fill out a form or book a consultation.
Usage data — pages visited, time spent, browser type, IP address, and referral source collected automatically via analytics tools.
Documents & content — any files or text you upload or submit through our compliance workflow tools.
Cookie data — as described in our cookie notice and consent manager.

3. How We Use Your Information

To respond to inquiries and provide requested services.
To deliver compliance documentation tools and workflows.
To send relevant resources, guides, or service updates (with your consent).
To improve our website, products, and user experience.
To comply with legal obligations.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (e.g., email delivery, analytics) solely to operate our services, under strict confidentiality agreements. We may disclose information when required by law or to protect our legal rights.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences via the cookie consent banner or by contacting us. For more details, see our cookie settings accessible from the footer.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Lodge a complaint with a supervisory authority (EU/UK residents).

To exercise any of these rights, contact us at hello@labcomplyx.com.

8. Security

We implement industry-standard technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at: hello@labcomplyx.com

Or by mail: LabComplyx, 5540 Centerview Dr Ste 204, Raleigh, NC 27606-8012, US